Return Policy

WHO DOES THIS POLICY APPLY TO?

The Returns Policy below applies only to online customers purchasing on the website https://redroseseuropeanskincare.com/

If you are purchasing from Red a Roses European Skin Care any products from the website https://redroseseuropeanskincare.com/, please contact the website from which you purchased the products from. Each website has their own return policy.

Red Roses European Skin Care accounts with questions about returning products you ordered from Red Roses European Skin Care, please contact info@redroseseuropeanskincare.com or use the chat message to contact us directly for better customer service.

We know that all skin is unique and we are always here to support you in finding a skin care routine that is right for you and your skin concerns. That is why we offer a 30 day hassle-free return policy for orders placed on https://redroseseuropeanskincare.com/

If you are not satisfied with a product you have received in your order, please follow the steps below. We accept returns for product(s) purchased on https://redroseseuropeanskincare.com/, and issue refunds within 30 days of receiving your returned product.

The refund will be issued to the card that was used to purchase the product(s).

Return requests must be submitted within 30 days of the order shipping date to be eligible for a refund with postage paid return.

To request a return:

Email: myorder@redroseseuropeanskincare.com and include your Order Number with the name of the product(s) you wish to return. You can find your Order Number in your Order Confirmation email.

Your return request will be processed by Red Roses European Skin Care Order Services Team who will provide further instructions, including how to ship the product(s) to Red Roses European Skin Care.

*Please note: you will be responsible for the shipping costs associated with sending your returned product(s) to Red Roses European Skin Care, unless Red Roses European Skin Care shipped you a product(s) that was different from the product(s) you ordered on https://redroseseuropeanskincare.com/, We strongly recommend that you obtain tracking information for your package.* Shopify automated*

Red Roses European Skin Care reserves the right to request the reasonable opportunity to inspect the product(s) in question once returned. Red Roses European Skin Care reserves the right to refuse or deny a return request or refund at any time, at our discretion.

Email: info@redroseeuropeanskincare.com

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